Technical trainer

Description

Do you want to take on new challenges? We are looking for an enthusiastic technical trainer to provide tailored training on ISAAC’s products and technological solutions, both internally and externally. You will have to travel, mainly to Canada and the United States, to train ISAAC’s clients in person. When you’re at the office, you will work on providing remote training, preparing for future training sessions, and improving training materials to deliver a great customer experience.

Your responsibilities

  • Providing technical training to ISAAC’s clients and employees, on site or remotely

  • Structuring and improving training plans and methods

  • Creating presentations and quality training materials in collaboration with the technical documentation department

  • Updating training materials following the release of improvements and new features

  • Documenting the problems encountered during training to contribute in the continuous improvement of products

Your background

  • 2 to 3 years of experience with external clients

  • Excellent customer approach based on respect and attention to detail

  • Ability to synthesize technical concepts to make them easily understandable

  • Ability to adapt easily, and strong presentation and organization skills

  • Flexibility to deliver training and workshops on evening or weekend, when needed

  • Dynamic and enthusiastic

  • Proficiency in French and English, spoken and written

Your assets

  • Experience in new technology, transportation and fleet management, electronics or telemetry

Benefits

Employees are at the center of ISAAC’s interests and values—which explains the numerous benefits of working at ISAAC, such as:

  • many career opportunities

  • a stimulating work environment focused on innovation

  • enthusiastic and collaborative teams

  • competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, flexible hours, 4 weeks vacation, etc

  • various social activities and free snacks every day

Apply online

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2018-10-01T16:44:56+00:00